Help centre

Answers, organised.

The most-asked questions about opening accounts, moving money, security, loans and more. Still stuck? Talk to support.

How long does account approval take?

Most personal accounts are approved within one business day after identity checks are completed.

Can I hold multiple accounts?

Yes. You can open checking, savings, and non residential accounts and manage them from one dashboard.

Are transfers instant?

Internal transfers are immediate. External processing times depend on recipient bank rails and review requirements.

Is there a daily transfer limit?

Yes. Limits depend on your profile tier and can be reviewed by support.

How is my data protected?

We use encrypted connections, hashed credentials, and continuous monitoring to protect account activity.

Still have a question?

We answer support tickets in under 60 seconds during business hours.